Unified Access: Centralizing internal apps for seamless role-based navigation.
After multiple discussions and an expanded project scope, we envisioned an integrated ecosystem comprised of a launchpad that works as a landing page for the different user roles, a dashboard view that summarizes the portfolio information, and an account and detail view that provides more insights about the business opportunities associate with each client account.
Testing
Optimizing through iteration: Strategic testing for continuous design refinement.
Product walkthrough
The team held several weekly sessions with stakeholders and managers in order to validate business requirements as well as different aspects of design such as information architecture, flows and interactions.
Usability sessions
We ran 2 iterations of usability testing with 6 users in each iteration (2 by role) to analyze performance on key tasks and collect metrics that support the impact of the design work.
Design critiques
As a team, we hosted several design critiques with other product designers to work through some specific challenges during the process through collaborative work.
Results
Reduced average time on task by 22% for engagmeent manager and opportunity leaders in taks about review eng data and opportunity data to renew the deals streamlining the O2E dashboard’s information hierarchy and making key data more accesible.
Developed a unified access point that integrated internal apps reducing navigation time in 17% and improving workflow efficiency.
Delivered a role-based navigation system that adapted content based on user profiles, improving decision-making processes.
A more intuitive experience by offering different levels of information avoiding overwhelming users.
As a baseline, we used the guidelines that the design system provided for typography and colors, adapting all the elements to the needs of the project and our target.
O2E Portal
Launchpad
Dashboard
Create Eng
Analytics
Internal applications ecosystem at Deloitte.
Description
Deloitte is an international professional services network based in London (UK). It is the world’s largest professional services company and one of the four major auditors, along with PwC, Ernst & Young and KPMG.
Role and Team
Sr Product Designer together with 1 Sr Product Designer and 1 UX Lead
Type
Product Design (Financial/Data Visualization)
Client
Deloitte
Date
2023
By iterating on each proposal, the team explored various approaches aiming to improve information architecture and visual load. We focused on creating a layout with clearer hierarchy, ensuring that the most relevant information was highlighted.
The team focused the design on desktop, considering the tasks our users would perform, the volume of data they would visualize, the need for enhanced data security, and the importance of collaboration between team members.
Different approaches taken to define the right proposal for the dashboard view
Problem
O2E dashboard portfolio made it difficult for users to find and scan critical information, slowing decision making. The project aimed to redesign the dashboard for easier navigation and faster information consumption.
Research
Having in mind the project started as a redesign of a dashboard, we focused in understand our users and this include its goals, needs and pain points.
Engagement Manager
Opportunity Leader
Technical Support
LCSP
Engagement Partner
Benchmark
Given the complexity of the information and the variety of potential chart types, we conducted a benchmarking process to draw relevant references and concepts to guide our design exploration. Key insights from this stage included: reducing visual complexity, enabling user interaction with the data, and maintaining sufficient contrast to ensure readability.
Breaking down the experience to reduce cognitive load.
Old Experience
Dashboard - Single view
New Experience
Launchpad
Dashboard
Create an engagement
Portfolio view
Client view
Details
O2E Portal
Launchpad
Dashboard
Create Eng
Analytics
Let’s work together!!
Get in touch
danielarboledamanyoma@gmail.com
Connect on LinkedIn
Daniel Arboleda
previous project
Internal applications ecosystem at Deloitte.
show case study
Product Designer
ABOUT ME
GET RESUME
Unified Access: Centralizing internal apps for seamless role-based navigation.
After multiple discussions and an expanded project scope, we envisioned an integrated ecosystem comprised of a launchpad that works as a landing page for the different user roles, a dashboard view that summarizes the portfolio information, and an account and detail view that provides more insights about the business opportunities associate with each client account.
Testing
Optimizing through iteration: Strategic testing for continuous design refinement.
Product walkthrough
Usability sessions
Design critiques
The team held several weekly sessions with stakeholders and managers in order to validate business requirements as well as different aspects of design such as information architecture, flows and interactions.
We ran 2 iterations of usability testing with 6 users in each iteration (2 by role) to analyze performance on key tasks and collect metrics that support the impact of the design work.
As a team, we hosted several design critiques with other product designers to work through some specific challenges during the process through collaborative work.
Results
Reduced average time on task by 22% for engagmeent manager and opportunity leaders in taks about review eng data and opportunity data to renew the deals streamlining the O2E dashboard’s information hierarchy and making key data more accesible.
Developed a unified access point that integrated internal apps reducing navigation time in 17% and improving workflow efficiency.
Delivered a role-based navigation system that adapted content based on user profiles, improving decision-making processes.
A more intuitive experience by offering different levels of information avoiding overwhelming users.
As a baseline, we used the guidelines that the design system provided for typography and colors, adapting all the elements to the needs of the project and our target.
O2E Portal
Launchpad
Dashboard
Create Eng
Analytics
Internal applications ecosystem at Deloitte.
Description
Deloitte is an international professional services network based in London (UK). It is the world’s largest professional services company and one of the four major auditors, along with PwC, Ernst & Young and KPMG.
Role and Team
Sr Product Designer together with 1 Sr Product Designer and 1 UX Lead
Type
Product Design (Financial/Data Visualization)
Client
Deloitte
Date
2023
By iterating on each proposal, the team explored various approaches aiming to improve information architecture and visual load. We focused on creating a layout with clearer hierarchy, ensuring that the most relevant information was highlighted.
The team focused the design on desktop, considering the tasks our users would perform, the volume of data they would visualize, the need for enhanced data security, and the importance of collaboration between team members.
Different approaches taken to define the right proposal for the dashboard view
Problem
O2E dashboard portfolio made it difficult for users to find and scan critical information, slowing decision making. The project aimed to redesign the dashboard for easier navigation and faster information consumption.
Research
Having in mind the project started as a redesign of a dashboard, we focused in understand our users and this include its goals, needs and pain points.
Engagement Manager
Opportunity Leader
Technical Support
LCSP
Engagement Partner
Benchmark
Given the complexity of the information and the variety of potential chart types, we conducted a benchmarking process to draw relevant references and concepts to guide our design exploration. Key insights from this stage included: reducing visual complexity, enabling user interaction with the data, and maintaining sufficient contrast to ensure readability.
Breaking down the experience to reduce cognitive load.
Old Experience
New Experience
Dashboard - Single view
Launchpad
Dashboard
Create an engagement
Portfolio view
Client view
Details
previous project
Enhancing the shopping experience for mobile and home services at Entel.
show case study
Let’s work together!!
Get in touch
danielarboledamanyoma@gmail.com
Connect on LinkedIn
Daniel Arboleda
Product Designer
ABOUT ME
GET RESUME
Let’s work together!!
Get in touch
danielarboledamanyoma@gmail.com
Connect on LinkedIn
Daniel ArboledaUnified Access: Centralizing internal apps for seamless role-based navigation.
After multiple discussions and an expanded project scope, we envisioned an integrated ecosystem comprised of a launchpad that works as a landing page for the different user roles, a dashboard view that summarizes the portfolio information, and an account and detail view that provides more insights about the business opportunities associate with each client account.
Testing
Optimizing through iteration: Strategic testing for continuous design refinement.
Product walkthrough
Usability sessions
Design critiques
The team held several weekly sessions with stakeholders and managers in order to validate business requirements as well as different aspects of design such as information architecture, flows and interactions.
We ran 2 iterations of usability testing with 6 users in each iteration (2 by role) to analyze performance on key tasks and collect metrics that support the impact of the design work.
As a team, we hosted several design critiques with other product designers to work through some specific challenges during the process through collaborative work.
Results
Reduced average time on task by 22% for engagmeent manager and opportunity leaders in taks about review eng data and opportunity data to renew the deals streamlining the O2E dashboard’s information hierarchy and making key data more accesible.
Developed a unified access point that integrated internal apps reducing navigation time in 17% and improving workflow efficiency.
Delivered a role-based navigation system that adapted content based on user profiles, improving decision-making processes.
A more intuitive experience by offering different levels of information avoiding overwhelming users.
As a baseline, we used the guidelines that the design system provided for typography and colors, adapting all the elements to the needs of the project and our target.
O2E Portal
Launchpad
Dashboard
Create Eng
Analytics
previous project
Enhancing the shopping experience for mobile and home services at Entel.
Internal applications ecosystem at Deloitte.
Description
Deloitte is an international professional services network based in London (UK). It is the world’s largest professional services company and one of the four major auditors, along with PwC, Ernst & Young and KPMG.
Role and Team
Sr Product Designer together with 1 Sr Product Designer and 1 UX Lead
Type
Product Design (Financial/Data Visualization)
Client
Deloitte
Date
2023
By iterating on each proposal, the team explored various approaches aiming to improve information architecture and visual load. We focused on creating a layout with clearer hierarchy, ensuring that the most relevant information was highlighted.
The team focused the design on desktop, considering the tasks our users would perform, the volume of data they would visualize, the need for enhanced data security, and the importance of collaboration between team members.
Different approaches taken to define the right proposal for the dashboard view
Problem
O2E dashboard portfolio made it difficult for users to find and scan critical information, slowing decision making. The project aimed to redesign the dashboard for easier navigation and faster information consumption.
Research
Having in mind the project started as a redesign of a dashboard, we focused in understand our users and this include its goals, needs and pain points.
Engagement Manager
Opportunity Leader
Technical Support
LCSP
Engagement Partner
Benchmark
Given the complexity of the information and the variety of potential chart types, we conducted a benchmarking process to draw relevant references and concepts to guide our design exploration. Key insights from this stage included: reducing visual complexity, enabling user interaction with the data, and maintaining sufficient contrast to ensure readability.
Breaking down the experience to reduce cognitive load.
Old Experience
New Experience
Dashboard - Single view
Launchpad
Dashboard
Create an engagement
Portfolio view
Client view
Details