What is being evaluated?

Research

To kick things off, we partnered with product to have the big picture and understand more about the current user experience.

Real Estate Agents

Baby Brand Agents

Mid Level

Old Hats

Brokerages

Needs

  • Automated Lead Nurturing
  • Behavioral Insights
  • Integrated Platforms

Pain points

  • Time constraints
  • Low conversion rates
  • Data overload

Goals

  • Increase conversion rates
  • Enhance productivity
  • Improve client relationships

Key Insights

Automating nurturing is critical

“I spend hours each week manually reaching out to leads—it’s exhausting. Automation would give me time to focus on closing deals.”

Behavioral insights drive conversion

“If I could easily see which leads are actually interested and what they’re looking at, I could convert more efficiently and quickly.”

Improving productivity is a top priority

“The right tool for me is one that clearly boosts my productivity—I want more time engaging with clients, not dealing with complicated software.”

Results

The updated home screen and metrics section are scheduled to launch on May 31st, 2025

During usability tests with 15 estate agents (3 iterations), the new home screen design significantly improved users’ ability to quickly locate and act on priority tasks:

  • 93% of users quickly understood their daily goals.
  • Over 85% found the new metrics interface “extremely clear,” citing its effectiveness for quickly tracking progress towards sales goals.
  • 87% of users rated the redesigned home screen as “very intuitive” or “extremely intuitive.”
  • Some qualitative feedback: ‘I love how clearly the priorities are laid out—it saves me time every day,’ ‘This dashboard feels like it was made specifically for my workflow.’

These new features were designed to boost user engagement and productivity. Once launched, we expect to measure success through KPIs like:

  • User engagement / Lead conversion rates / Monthly active users / User satisfaction scores.

Challenges

Lack of design culture

Define design scope

Set up a work dynamic based on collaboration

Max App: Your real estate assistant to capture, nurture and close leads in one place.

Description

iHomefinder is a real estate CRM and marketing system for real estate agents, teams, and agencies. This system allows real estate agents to save time and generate business opportunities thanks to marketing automation tools. Agents can use iHomefinder's intelligent tools to manage lead generation and digital marketing campaigns.

Role and Team

Sr Product Designer

Type

Product Design (Real Estate)

Client

iHomefinder

Date

2025

Problem

Real estate agents often lose valuable deals due to manual lead management, limited insights, and generic outreach—causing just 5% of agents to secure 90% of business. Without smarter tools, agents risk missing high-quality leads, wasting effort on cold prospects, and overlooking early seller opportunities.

Design Process

Building new habits for lasting impact in Real Estate.

Real estate professionals typically follow established routines and methods, making new product adoption challenging. Recognizing this, our team’s strategy was to introduce features designed to encourage small, manageable habits. These incremental changes help agents progressively move closer to achieving their goals, ensuring greater acceptance and lasting impact.

AI Strategy

  • Predictive lead insights.
  • Daily coaching.
  • Performance tracking.

 

Daily plan

Lead Activity

Metrics

Platforms for finding care

Find care

Talk to someone you trust

Hope and support from people

like you

Ways to help yourself

Take your mind off things

Daily plan

Build consistent habits through achievable daily goals.

Lead Activity

Quickly access recent lead interactions for timely follow-ups.

Metrics

Track performance clearly to identify wins and areas for improvement.

Leveraging gamification to foster consistent actions and habit-building by:

  • Creating a new mobile home screen focused on daily habit formation.
  • Integrating Braze for personalized notifications and reinforcing positive user behaviors.

 

Wireframing clarified our design direction and facilitated swift feedback from both internal stakeholders and users. Leveraging tools like Visily AI and ChatGPT significantly accelerated prototyping, enabling efficient validation and iterative refinement.

Enhancing consistency with a scalable design system.

For the development of final prototypes, I created a foundational design system. This helped me tackle one of the key challenges at this stage—improving consistency across the app while simultaneously aligning this product with our broader suite of solutions.

Empowering agents with actionable lead insights.

The team released an initial version of the product aimed at helping agents easily monitor lead activities on their websites, enabling timely follow-ups to assist leads in achieving their goals.

previous project

Automating content creation for social media posting through Max AI assitant.

show case study

next project

Enhancing the shopping experience for mobile and home services.

show case study

Let’s work together!!

Get in touch

danielarboledamanyoma@gmail.com

Connect on LinkedIn

Daniel Arboleda

Product Designer

ABOUT ME

get resume

What is being evaluated?

Research

To kick things off, we partnered with product to have the big picture and understand more about the current user experience.

Real Estate Agents

Baby Brand Agents

Mid Level

Old Hats

Brokerages

Needs

  • Automated Lead Nurturing
  • Behavioral Insights
  • Integrated Platforms

Pain points

  • Time constraints
  • Low conversion rates
  • Data overload

Goals

  • Increase conversion rates
  • Enhance productivity
  • Improve client relationships

Key Insights

Automating nurturing is critical

“I spend hours each week manually reaching out to leads—it’s exhausting. Automation would give me time to focus on closing deals.”

Behavioral insights drive conversion

“If I could easily see which leads are actually interested and what they’re looking at, I could convert more efficiently and quickly.”

Improving productivity is a top priority

“The right tool for me is one that clearly boosts my productivity—I want more time engaging with clients, not dealing with complicated software.”

Results

The updated home screen and metrics section are scheduled to launch on May 31st, 2025

During usability tests with 15 estate agents (3 iterations), the new home screen design significantly improved users’ ability to quickly locate and act on priority tasks:

  • 93% of users quickly understood their daily goals.
  • Over 85% found the new metrics interface “extremely clear,” citing its effectiveness for quickly tracking progress towards sales goals.
  • 87% of users rated the redesigned home screen as “very intuitive” or “extremely intuitive.”
  • Some qualitative feedback: ‘I love how clearly the priorities are laid out—it saves me time every day,’ ‘This dashboard feels like it was made specifically for my workflow.’

These new features were designed to boost user engagement and productivity. Once launched, we expect to measure success through KPIs like:

  • User engagement / Lead conversion rates / Monthly active users / User satisfaction scores.

Challenges

Lack of design culture

Define design scope

Set up a work dynamic based on collaboration

Max App: Your real estate assistant to capture, nurture and close leads in one place.

Description

iHomefinder is a real estate CRM and marketing system for real estate agents, teams, and agencies. This system allows real estate agents to save time and generate business opportunities thanks to marketing automation tools. Agents can use iHomefinder's intelligent tools to manage lead generation and digital marketing campaigns.

Role and Team

Sr Product Designer

Type

Product Design (Real Estate)

Client

iHomefinder

Date

2025

Problem

Real estate agents often lose valuable deals due to manual lead management, limited insights, and generic outreach—causing just 5% of agents to secure 90% of business. Without smarter tools, agents risk missing high-quality leads, wasting effort on cold prospects, and overlooking early seller opportunities.

Design Process

Building new habits for lasting impact in Real Estate.

Real estate professionals typically follow established routines and methods, making new product adoption challenging. Recognizing this, our team’s strategy was to introduce features designed to encourage small, manageable habits. These incremental changes help agents progressively move closer to achieving their goals, ensuring greater acceptance and lasting impact.

Leveraging gamification to foster consistent actions and habit-building by:

  • Creating a new mobile home screen focused on daily habit formation.
  • Integrating Braze for personalized notifications and reinforcing positive user behaviors.

 

Wireframing clarified our design direction and facilitated swift feedback from both internal stakeholders and users. Leveraging tools like Visily AI and ChatGPT significantly accelerated prototyping, enabling efficient validation and iterative refinement.

Enhancing consistency with a scalable design system.

For the development of final prototypes, I created a foundational design system. This helped me tackle one of the key challenges at this stage—improving consistency across the app while simultaneously aligning this product with our broader suite of solutions.

Empowering agents with actionable lead insights.

The team released an initial version of the product aimed at helping agents easily monitor lead activities on their websites, enabling timely follow-ups to assist leads in achieving their goals.

AI Strategy

  • Predictive lead insights.
  • Daily coaching.
  • Performance tracking.

 

Daily plan

Lead Activity

Metrics

Platforms for finding care

Find care

Talk to someone you trust

Hope and support from people

like you

Ways to help yourself

Take your mind off things

Build consistent habits through achievable daily goals.

Quickly access recent lead interactions for timely follow-ups.

Track performance clearly to identify wins and areas for improvement.

previous project

Automating content creation for social media posting through Max AI assitant.

show case study

next project

Enhancing the shopping experience for mobile and home services

show case study

Let’s work together!!

Get in touch

danielarboledamanyoma@gmail.com

Connect on LinkedIn

Daniel Arboleda

Product Designer

ABOUT ME

get resume

Let’s work together!!

Get in touch

danielarboledamanyoma@gmail.com

Connect on LinkedIn

Daniel Arboleda

What is being evaluated?

Research

To kick things off, we partnered with product to have the big picture and understand more about the current user experience.

Real Estate Agents

Baby Brand Agents

Mid Level

Old Hats

Brokerages

Needs

  • Automated Lead Nurturing
  • Behavioral Insights
  • Integrated Platforms

Pain points

  • Time constraints
  • Low conversion rates
  • Data overload

Goals

  • Increase conversion rates
  • Enhance productivity
  • Improve client relationships

Key Insights

Automating nurturing is critical

“I spend hours each week manually reaching out to leads—it’s exhausting. Automation would give me time to focus on closing deals.”

Behavioral insights drive conversion

“If I could easily see which leads are actually interested and what they’re looking at, I could convert more efficiently and quickly.”

Improving productivity is a top priority

“The right tool for me is one that clearly boosts my productivity—I want more time engaging with clients, not dealing with complicated software.”

Results

The updated home screen and metrics section are scheduled to launch on May 31st, 2025

During usability tests with 15 estate agents (3 iterations), the new home screen design significantly improved users’ ability to quickly locate and act on priority tasks:

  • 93% of users quickly understood their daily goals.
  • Over 85% found the new metrics interface “extremely clear,” citing its effectiveness for quickly tracking progress towards sales goals.
  • 87% of users rated the redesigned home screen as “very intuitive” or “extremely intuitive.”
  • Some qualitative feedback: ‘I love how clearly the priorities are laid out—it saves me time every day,’ ‘This dashboard feels like it was made specifically for my workflow.’

These new features were designed to boost user engagement and productivity. Once launched, we expect to measure success through KPIs like:

  • User engagement / Lead conversion rates / Monthly active users / User satisfaction scores.

Challenges

Lack of design culture

Define design scope

Set up a work dynamic based on collaboration

Max App: Your real estate assistant to capture, nurture and close leads in one place.

Description

iHomefinder is a real estate CRM and marketing system for real estate agents, teams, and agencies. This system allows real estate agents to save time and generate business opportunities thanks to marketing automation tools. Agents can use iHomefinder's intelligent tools to manage lead generation and digital marketing campaigns.

Role and Team

Sr Product Designer

Type

Product Design (Real Estate)

Client

iHomefinder

Date

2025

Problem

Real estate agents often lose valuable deals due to manual lead management, limited insights, and generic outreach—causing just 5% of agents to secure 90% of business. Without smarter tools, agents risk missing high-quality leads, wasting effort on cold prospects, and overlooking early seller opportunities.

Design Process

Building new habits for lasting impact in Real Estate.

Real estate professionals typically follow established routines and methods, making new product adoption challenging. Recognizing this, our team’s strategy was to introduce features designed to encourage small, manageable habits. These incremental changes help agents progressively move closer to achieving their goals, ensuring greater acceptance and lasting impact.

 

Leveraging gamification to foster consistent actions and habit-building by:

  • Creating a new mobile home screen focused on daily habit formation.
  • Integrating Braze for personalized notifications and reinforcing positive user behaviors.

 

Wireframing clarified our design direction and facilitated swift feedback from both internal stakeholders and users. Leveraging tools like Visily AI and ChatGPT significantly accelerated prototyping, enabling efficient validation and iterative refinement.

Enhancing consistency with a scalable design system.

For the development of final prototypes, I created a foundational design system. This helped me tackle one of the key challenges at this stage—improving consistency across the app while simultaneously aligning this product with our broader suite of solutions.

Home

Lead profile

Metrics

Empowering agents with actionable lead insights.

The team released an initial version of the product aimed at helping agents easily monitor lead activities on their websites, enabling timely follow-ups to assist leads in achieving their goals.

From Activity-Focused to Comprehensive Home Experience

From just activities to an integrated dashboard—clearly highlighting agents’ priorities for quick action.

Before

After

Before

After

Enhanced Metrics and Goal-Setting Capabilities

“Go beyond basic metrics: Set personal sales goals and unlock deeper insights for smarter decisions.

Richer Lead Insights

Capture detailed lead data effortlessly, enabling personalized client interactions.

Before

After

AI Strategy

  • Predictive lead insights.
  • Daily coaching.
  • Performance tracking.

 

Daily plan

Lead Activity

Metrics

Platforms for finding care

Find care

Talk to someone you trust

Hope and support from people

like you

Ways to help yourself

Take your mind off things

Build consistent habits through achievable daily goals.

Quickly access recent lead interactions for timely follow-ups.

Track performance clearly to identify wins and areas for improvement.

previous project

Automating content creation for social media posting through Max AI assitant.

show case study

next project

Enhancing the shopping experience for mobile and home services

show case study